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Surveillance pricing: How your data determines what you pay

Article by Douglas Crawford: “Surveillance pricing, also known as personalized or algorithmic pricing, is a practice where companies use your personal data, such as your location, the device you’re using, your browsing history, and even your income, to determine what price to show you. It’s not just about supply and demand — it’s about you as a consumer and how much the system thinks you’re able (or willing) to pay.

Have you ever shopped online for a flight(new window), only to find that the price mysteriously increased the second time you checked? Or have you and a friend searched for the same hotel room on your phones, only to find your friend sees a lower price? This isn’t a glitch — it’s surveillance pricing at work.

In the United States, surveillance pricing is becoming increasingly prevalent across various industries, including airlines, hotels, and e-commerce platforms. It exists elsewhere, but in other parts of the world, such as the European Union, there is a growing recognition of the danger this pricing model presents to citizens’ privacy, resulting in stricter data protection laws aimed at curbing it. The US appears to be moving in the opposite direction…(More)”.

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