Glorious RAGs : A Safer Path to Using AI in the Social Sector

Blog by Jim Fruchterman: “Social sector leaders ask me all the time for advice on using AI. As someone who started for-profit machine learning (AI) companies in the 1980s, but then pivoted to running nonprofit social enterprises, I’m often the first person from Silicon Valley that many nonprofit leaders have met. I joke that my role is often that of “anti-consultant,” talking leaders out of doing an app, a blockchain (smile) or firing half their staff because of AI. Recently, much of my role has been tamping down the excessive expectations being bandied about for the impact of AI on organizations. However, two years into the latest AI fad wave created by ChatGPT and its LLM (large language model) peers, more and more of the leaders are describing eminently sensible applications of LLMs to their programs. The most frequent of these approaches can be described as variations on “Retrieval-Augmented Generation,” also known as RAG. I am quite enthusiastic about using RAG for social impact, because it addresses a real need and supplies guardrails for using LLMs effectively…(More)”