World Bank presentation by Soren Gigler: “This presentation provides an overview about several cases how innovations in ICTs can be leveraged to improve the delivery of public services to poor communities. Under which conditions can technologies be transformational in fragile states? What are the opportunities and critical challenges in particular in the context of fragile states? The presentation was part of the session on Using Innovative Approaches for Enhancing Citizen Engagement in Fragile States on May 1, 2013 during the World Bank Group Fragility Forum 2013”
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